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Return Policy

Please make sure the product you want to order is what you wanted. If you are unsure. Please contact us and our CSR will be more than happy to assist you.  Please take a moment to familiarize yourself with our return policy.

1. Return due to shipping errors and product quality issues:  Please contact CSR and we will promptly take care of all issues arising from shipping errors and product quality issues at no additional charge to customers.

2. Stock item returns: Most stock item is eligible for return without explanation.  However, a restocking fee may apply. Please check with CSR before placing orders.  We charge a minimum of 15% restocking fee on all returns but some products may be higher.  Shelf-life sensitive and/or expired products may not be eligible for return.  Buyer is responsible for all return freight/custom duties, etc.  

3. Custom item returns:  Custom items may not be returned unless defective.

All returns need to be authorized by APDindustrial.com CSR.  Please contact our CSR for details. Refunds/Credits may be denied for returns without authorization.